Thank you for your purchase with us. We hope you love them as much as we do, but in the unfortunate event that there is a problem or that you are not completely satisfied with your order, you have 30 days to return the goods to the following address:

Una Tights Ltd
15a Market Hill
Saffron Walden
CB10 1HQ

Please keep in mind that any item sent for a full refund must be delivered in unused or unworn and in the same condition as you received it.

If you would like to return or exchange any item please download our returns from here. Just complete and send with returned item.

In the event an item is received damaged, then you will be given a full refund or we’re happy to exchange the item, dependent on what you are likely to prefer.

Please note that it is the customer who is responsible for return shipping fees and we cannot take responsibility for the delivery time or loss of a returned package, so we recommend using tracking numbers to insure your package is returned to us safely and securely.

Contact us

If you need to talk to someone about your return or refund, we’re here to help.